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How we ship the item to you?


Shipping Cost

Shipping cost depends on the package weight, sizes and area. In addition, different ship company also influence the shipping cost.

We always advance you to choose: the most suitable for you which means the best one for your demands not only on delivery time but also on price.

The shipment method you choose can influence your cost and shipping time.

If the item damaged, stolen etc. We will contact the corresponding shipping company for a refund or redelivery.

Options for Shipping

1.Our shipping method contains: DHL, UPS, EMS, TNT and FedEx, as well as ordinary airmail- Singapore Post, HK Post.

 
Delivery Options Delivery Time Tracking Link
3-5 working day    www.dhl.com
3-5 working day    www.ups.com
 7-10 working day www.ems.com.cn
3-5 working day  www.fedex.com
3-5 working day    www.tnt.com
7-18  working days    www.singpost.com.sg

2. Usually the not-so-valuable item (free shipping) is shipped by Singapore Post, the delivery time is 7-18 working days.

3. For express, It's really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.

4. French, Spain, Portugal, Czech Republic and other Europe countries → YANWEN

We will always ship your item by YANWEN because some custom checks strictly. Delivery time is 7-10 days. Here are the details: YANWEN special line to Spanish, Portugal, Czech Republic and other Europe countries.

5. Russia, Belarus, Ukraine etc.→ EMS is only for these countries.

6. Brazil→you should offer your CPF No. (tax No.) if you would like to ship your item by DHL, UPS, TNT or Fedex. But you can choose EMS, HongKong post or Singapore post if you don't have CPF No.

7. Kindly attention: we are unable to ship to following countries: Cuba, Venezuela, Syria, Iran, Sudan, South Sudan, North Korea

NOTICE: Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn't reach Russia. In this case, our customer service will provide you some instruction.




Four factors that may influence the shipping time:

First, it is destination. For some remote area and some remote countries, the delivery time is about 1-2 days longer and you have to pay some extra shipping cost. But EMS, Singapore post and Hongkong post have no remote area.

Second, it is package weight. If the package weight is over 21kg, it will need one day longer of the delivery time than the package under 21kg.

Third, it is stock status. Usually when we receive your payment we will ship out your item in 2 days, however if our product is out of stock temporarily we will try our best to send the package ASAP as we know this situation.

Fourth, the harsh weather condition and festival holiday. Sometimes the bad weather condition and festival time will influence the shipping time.