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Customer Questions & Answers

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votes
Question:
Q:I added new license, I can see the new license in my phone, but can not see it in my pc?
Answer:
A:I added new license, I can see the new license in my phone, but can not see it in my pc?
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

0 Votes
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Question:
Q:Is it possible to share the license on ACDP-1 and ACDP-2 machine?
Answer:
A:Yes, you can share acdp-1 license to acp-2 at the same time
But need send the serial number to confirm how much to cost to share the license
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

0 Votes
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votes
Question:
Q:I’m trying to log in to my Acdp but I can’t reset the password. Can you help?
Answer:
A:please send the phone number and register email to us, will help you to reset password
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

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votes
Question:
Q:Can i bind the device to more than one phone?
Answer:
A:No, it can only be binded to one phone at the same time
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

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votes
Question:
Q:I input wrong authorization id, the device is blocked now, could you help?
Answer:
A:Please send the error picture and serial nubmer of the machine to us, will help you to unlock it
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

0 Votes
Total 5 items, 20 items/p, current page 1/1.
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